DESCRIPTION:
GAR (Global Accts Rec) is looking for a proactive, customer and detail-oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon’s customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have valuable ownership and earn trust with our customers to facilitate timely payment.

Key job responsibilities
Hands on and in-depth knowledge of AR process
Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollected amounts are accounted for, and miscellaneous differences are cleared
Provide accurate forecasting of collection promises
Work with Customer Service & Billing teams to resolve customer disputes, support correction of root causes and enable timely collections
Identify slow-paying customers,



timely escalation of collection challenges to management & BizOps team, and recommend appropriate exit paths
To be highly customer obsessed and ensure delivering a positive customer experience on every interaction
Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
Meet all the productivity related goals on a monthly basis
BASIC QUALIFICATIONS:
1+ years of finance experience
2+ years of Accounts Receivable or Account Payable experience
Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills
Experience using data to influence business decisions
Experience in corporate finance including budgeting/planning, forecasting and reporting
Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a explicit, concise manner
Experience presenting creative concepts effectively to senior executives
Knowledge o

📌 Finops Specialist Hyderabad (India)
🏢 ADCI HYD 13 SEZ - H84
📍 India