GAJ Group is a leading real estate organization committed to delivering exceptional residential and commercial property solutions. We are seeking an enthusiastic and customer-focused Telecaller to support our sales team by generating quality leads, nurturing prospects, and contributing to business growth.
Position
Telecaller - Real Estate Sales
Location
Vadodara, Gujarat
Employment Type
Full time
Job Summary
Key Responsibilities
Contact prospective customers through outbound calls and follow up on marketing-generated leads.
Provide detailed information about projects, property features, pricing, payment plans, and ongoing offers.
Understand customer requirements and qualify leads based on their buying intent and budget.
Schedule site visits, meetings, and property presentations for the sales team.
Maintain regular follow-ups with prospects to increase engagement and conversion opportunities.
Accurately update customer interactions, inquiries, and lead status in CRM systems.
Handle customer queries professionally and ensure prompt responses.
Coordinate with sales and marketing teams for lead management and campaign follow-ups.
Achieve daily, weekly, and monthly lead generation and appointment targets.
Build and maintain strong relationships with prospective customers to enhance customer experience.
Required Qualifications
Bachelor's degree or equivalent qualification.
6 month -1 years of experience in tele calling, tele sales, customer support, or sales.
Freshers with excellent communication skills may also apply.
Proficiency in MS Office and basic CRM tools.
Fluency in English, Hindi, and Gujarati preferred.
Required Skills:
Excellent verbal and interpersonal communication skills.
Solid persuasion and negotiation abilities.
Customer-centric mindset with problem-solving skills.
Ability to handle a high volume of calls efficiently.
Robust follow-up and relationship manage