Key Responsibilities:
Build and maintain positive relationships with customers.
Handle customer inquiries, complaints, and service requests professionally.
Follow up with customers after sales or services to ensure satisfaction.
Maintain accurate customer records in CRM software.
Coordinate with sales and other departments to resolve customer issues.
Inform customers about current products, services, and promotional offers.
Collect customer feedback and suggest improvements.
Achieve customer satisfaction and retention targets.
Required Skills:
Excellent verbal and written communication.
Robust interpersonal and relationship-building skills.
Problem-solving and conflict-resolution abilities.
Active listening and empathy.
Time management and organizational skills.
Basic computer knowledge and familiarity with CRM software.
Ability to work under pressure and handle multiple customers.
Pay: ₹12,879.34 - ₹21,034.37 per month
Application Question(s):
Are you comfortable for Gota location in Ahmedabad?