Role Summary

The Online Community Manager builds and runs Zorilla's creator communities: an active, moderated, well-programmed space where affiliates feel recognized and engaged. This role keeps the community healthy day to day, drives weekly programming, and turns the server into a retention and activation engine for creators.

Key Responsibilities

Daily
Moderate all channels: review messages for rule compliance, remove spam or harmful content, issue warnings, and ban repeat offenders with documentation.
Drive member engagement: answer questions, welcome current members, highlight active contributors, and spark conversation.
Track tickets and queries in a task sheet with daily team updates.

Weekly
Program content: weekly announcements plus value content (tips, tutorials, Q and A, success showcases).
Host a minimum of one weekly community event (live chat, AMA, challenge, or showcase thread).





Culture and Documentation
Run recognition: weekly creator spotlights and fun roles or badges for positive behavior.
Collect monthly feedback via polls and ship improvements based on the input.
Maintain message templates, the weekly content calendar, tickets log, member ID log, and sample request form log.

Requirements:
Minimum 1 year managing a Discord server or online community.
Robust written English and a natural, engaging community voice.
Comfortable working with a US-based creator audience and time zone.
Organized, consistent, and proactive about programming.

Pay: ₹25,000.00 - ₹50,000.00 per month

Advantages:
Food provided
Paid sick time
Paid time off

Work Location: In person

📌 Online Community Manager Vastrapur
🏢 Zorilla Marketing
📍 Vastrapur