This role is responsible for driving the reliability, resiliency, performance, and modernization of critical American Express platforms across both Mainframe and Distributed settings. You will leverage deep technical expertise in software engineering, runtime engineering, production support, and platform operations to quickly assess and remediate complex availability, performance, and operational issues.

As part of our technology team, you will partner with engineering, product, infrastructure, and operations teams to design, build, automate, and support highly available enterprise platforms. You will help accelerate modernization initiatives, improve operational excellence, and deliver secure, scalable, and resilient solutions that power critical customer and business capabilities.
Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience
Work experience in software engineering, app support or infrastructure operations or runtime engineering.
Experience in JCL, COBOL & DB2 is preferred.
Exposure to scheduling tool (Control-M or similar),



IBM mainframe utilities, SORT utilities, File Aid, Abend Aid, SPUFI, QMF, mainframe performance product (BMC’s Apptune or similar) is preferred.
Solid programming and scripting skills, with hands on experience to automate operational tasks using tools such as Python, Ezytrieve, REXX
Knowledge of scripting languages (e.g., PowerShell, Python) for automation tasks
Experience in technology operations work
Hands on experience with relational and NoSQL databases such as DB2, Redis, Postgres, Couchbase etc.
Experience in cloud platforms such as AWS, Azure, or Google Cloud, Public Cloud certification is a plus

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer serv

📌 Senior Associate Technology Operations Engineering Bengaluru (India)
🏢 American Express
📍 India