Application & Technical Support
Serve as the primary technical resource for customer inquiries related to Agilent CSD products including HPLC, LC/MS, GC, GC/MS columns, sample preparation products, standards, reagents, and laboratory consumables.
Support issue resolution by working closely with customers, field service engineers, and technical support teams.

Method Development & Optimization
Support customers in developing, transferring, and optimizing analytical methods using Agilent chromatography columns and consumables.
Provide recommendations on sample preparation, chromatographic separation, method robustness, and productivity improvements.
Demonstrate best practices for improving analytical performance and laboratory efficiency.

Customer Training & Education
Promote best practices for method development, troubleshooting, and instrument-consumable integration.

Customer Engagement & Success
Build solid relationships with customers across pharmaceutical, biopharmaceutical, environmental, food, chemical, forensic, academic, and contract testing laboratories.




Ensure a high level of customer satisfaction through proactive follow-up and continuous technical support.
Identify prospects to improve customer workflows and laboratory productivity using Agilent solutions.

Cross-Functional Collaboration
Collaborate with Sales, Marketing, Service, Product Management, and Global Application teams to address customer needs.
Support current product introductions and technical marketing activities.

Market & Competitive Intelligence
Stay current with industry trends, regulatory developments, emerging analytical techniques, and competitive technologies.
Support business growth initiatives through identification of customer challenges and opportunities.

Experience
Hands-on experience with HPLC, UHPLC, LC/MS, GC, and/or GC/MS techniques.
Experience in method development, troubleshooting, and analytical workflow optimization.
Knowledge of chrom

📌 Pre Sales Application Engineer Delhi
🏢 Agilent Technologies
📍 Delhi