Job Summary

The Store Manager will be responsible for achieving revenue targets, driving customer satisfaction, managing showroom staff, and ensuring operational excellence.

Key ResponsibilitiesSales & Revenue Management
Drive showroom sales, revenue growth, and profitability.
Achieve monthly, quarterly, and annual sales targets.
Monitor store performance, conversion ratios, and customer footfall.
Guide and coach sales associates to improve customer conversions.
Develop and execute local customer acquisition initiatives.
Analyze sales trends and implement corrective actions.

Team Management
Lead, motivate, and manage showroom staff.
Conduct performance reviews and productivity assessments.
Provide coaching, mentoring, and on-the-job training.
Support workforce planning, recruitment, onboarding, and retention activities.
Foster a customer-centric and performance-driven culture.

Customer Experience
Deliver exceptional customer service throughout the customer journey.
Resolve customer concerns and escalations effectively.




Maintain robust relationships with customers, architects, interior designers, and contractors.
Enhance customer satisfaction and retention.

Store Operations
Ensure adherence to company policies and SOPs.
Maintain visual merchandising and showroom presentation standards.
Monitor inventory and coordinate with supply chain teams.
Utilize CRM tools for customer engagement and sales tracking.
Ensure compliance with safety and audit requirements.

Business Development
Identify local market prospects to increase sales and footfall.
Build relationships with architects, designers, builders, and institutional clients.
Participate in marketing campaigns, exhibitions, and promotional activities.
Generate repeat business and customer referrals.

Required Qualifications
Bachelor's Degree in Business Administration, Marketing, Retail Management, or related field.
Minimum 4+ years of experience in retail sh

📌 Store Manager Mumbai
🏢 Asian Paints
📍 Mumbai