Client Coordination:
Act as the primary point of contact between the company and clients for shipment clearance.
Address client queries and provide timely updates on the shipment process.
Documentation Management:
Ensure all necessary documents are collected from customers for shipment clearance.
Verify the accuracy and completeness of submitted documents.
Follow-up & Communication:
Provide explicit and concise information regarding the status of shipments.
Reporting & Updates:
Update the Team Leader on the progress of customer communications and shipment status.
Maintain accurate records of client interactions and documentation.
Qualifications & Requirements:
Education: Graduation in any stream (Commerce, Science, Arts).
Skills:
Excellent communication skills in English (verbal and written).
Proficiency in customer service and relationship management.
Ability to manage multiple clients and prioritize tasks efficiently.
Experience: Prior experience in a similar role is an advantage but not mandatory.