The Service Inside Sales is responsible for driving service revenue growth through effective contract management and proactive customer engagement. This role delivers significant impact by ensuring timely contract renewals, identifying revenue opportunities, and enabling consistent service product penetration across accounts.

This position reports to the Senior Manager Service and is part of the Service Sales located in Bengaluru and will be an in office role.

In this role, you will have the prospect to:
Act as the primary point of contact for all service contract-related queries, supporting customers with commercial requests and issue resolution
Own end-to-end service contract processes including quoting, negotiation, PO processing, renewals, and system updates
Collaborate with internal stakeholders to develop proposals and negotiate service agreements with key accounts
Identify and drive service revenue opportunities by increasing service product penetration through a customer-focused approach




Support development and execution of service business strategies by identifying growth opportunities and converting them into revenue streams
Track and monitor key service commercial KPIs, highlighting gaps and driving continuous improvement initiatives
Measure and report key service marketing KPIs in periodic reviews

The essential requirements of the job include:
Bachelor’s or Master’s degree in Business, Life Sciences, or related field
Minimum 3+ years of experience in inside sales, contract management, or customer-facing commercial roles
Experience in managing service contracts, including quoting, renewals, and order processing
Proficiency in Microsoft Office tools, including advanced use of Excel and PowerPoint
Experience working with CRM/ERP systems for sales tracking and contract management

Travel, Motor Vehicle Record & Physical/Workplace Requirements:
Ability to travel up to 10%, primarily within location as required

It would be a pl

📌 Inside Sales Specialist Bengaluru (India)
🏢 SCIEX
📍 India