Responsible for coordinating order processing, invoicing, service activities, customer support, and maintaining accurate ERP/CRM records to ensure smooth business operations and customer satisfaction.
Key Responsibilities
Release invoices on the same day of goods delivery.
Verify customer orders against quotations and resolve discrepancies promptly.
Monitor accounts receivable and support collection activities.
Coordinate timely delivery of customer orders and minimize process-related delays.
Document and resolve customer and principal complaints in coordination with internal teams.
Arrange prequalification and registration of principals and products with customers and government organizations.
Process service work orders and coordinate travel,
accommodation, visa, and logistics for service engineers.
Update service job completion status in ERP/CRM within the specified timeline.
Ensure compliance with company procedures and maintain proper documentation.
Requirements:
Bachelor's degree in any discipline.
Experience - 0 to 3 years
Knowledge of ERP and CRM systems.
Valuable communication, coordination, and organizational skills.
Pay: ₹15,000.00 - ₹33,256.38 per month
Work Location: Hybrid remote in Chennai, Tamil Nadu (Chennai, Chennai District)
📌 Sales And Service Coordinator Chennai (India)
🏢 Centena Group of Companies
📍 India
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