Key Responsibilities
Handle inbound and/or outbound customer calls professionally.
Provide accurate information about products, services, and company policies.
Resolve customer concerns and complaints in a timely manner.
Maintain customer records and update information in the system.
Follow standard operating procedures (SOPs) and quality guidelines.
Achieve individual and team performance targets.
Escalate complex issues to the appropriate department when required.
Ensure high levels of customer satisfaction and service quality.
Pay: ₹20,000.00 - ₹25,000.00 per month
Perks:
Versatile schedule
Food provided
Health insurance
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 Customer Care Executive Hebbal (India)
🏢 Kadtech HR Solutions
📍 India
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