Urgently required for the post of Techno Commercial Engineer
Experience: 0 to 3 years
Salary Package: as per norms
Notice Period: Immediate joiner
Location:Vikhroli, Mumbai
Key Responsibilities:
ERP System Knowledge: Maintain enquiries, quotations, and orders in the ERP system accurately.
Customer Enquiry understanding: reading enquiries and drawings.
Quotations: Prepare and provide techno-commercial quotations and technical support to customers and dealers.
Internal Coordination: Coordinate with internal departments - Design, Production, Planning, Purchase, and Accounts - to ensure timely responses to customer enquiries.
Follow-ups & Closure: Track all pending enquiries and conduct regular follow-ups with customers, dealers, and internal teams to ensure timely closure.
Documentation: Maintain enquiry records, quotations, and follow-up status in the prescribed format.
Sales Support: Coordinate with the sales team to support order conversion and ensure customer satisfaction.
Reporting: Share regular enquiry status reports, follow-up updates, and pending action items with senior management.
Customer Communication: Ensure prompt communication with customers and dealers regarding technical clarifications, commercial offers, and order status.