Register patients, verify CGHS cards, eligibility, referrals, and beneficiary details, and manage OPD/IPD billing accurately as per CGHS guidelines.
Prepare, verify, and process cashless CGHS bills, maintain complete documentation, and coordinate with the TPA/CGHS cell for timely claim submission.
Handle patient reception, appointments, admissions, discharge billing, cash collection, receipts, and daily billing reconciliation.
Coordinate with doctors, nursing staff, pharmacy, laboratory, and accounts to ensure error-free billing and prompt resolution of billing queries.
Maintain courteous patient interaction, ensure compliance with CGHS/NABH protocols, and prepare daily MIS reports while maintaining confidentiality of patient records.