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Business Descriptor:
Sales, Distribution and Business Development plays a vital role in understanding and meeting customer needs by offering the right solutions through the right channels to the right customer segments. The team is responsible for implementing distribution strategy, driving the delivery of market leading personal banking customer experiences and thereby maximising customer satisfaction.
Role Purpose
To source new accounts from NTB from the existing corporate base and deliver on meeting NTB targets
To cross-sell asset products of the bank, namely, Home Loans (via referral), Personal Loans, Cards, Premier
(referral)
To ensure the KYC/AML norms of the bank are complied with at all times.
To execute marketing events and promotions to generate business in their catchments, in conjunction with support
departments such as INM MKT
To maintain call reports and MIS as required
To respond to CEP complaints in a timely manner and to customer satisfaction
Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation
of financial markets
Impact on the Business
To source recent accounts from NTB from the existing corporate base and deliver on meeting NTB targets
To cross-sell asset products of the bank, namely, Home Loans (via referral), Personal Loans, Cards, Premier (referral)
To ensure the KYC/AML norms of the bank are complied with at all times.
To execute marketing events and promotions to generate business in their catchments, in conjunction with support departments such as INM MKT
To maintain call reports and MIS as required
To respond to CEP complain