Handle client queries, issues, and support tickets efficiently
Coordinate with internal teams for issue resolution and follow-ups
Provide software demonstrations and explain product functionalities to clients
Assist clients in understanding software usage and navigation
Ensure timely closure and tracking of assigned support tickets
Work collaboratively with team members across different software modules
Maintain proper records of client interactions and resolutions
Job requirements
Good verbal and written English communication
Solid presentation and interpersonal skills
Confidence in client interaction and handling discussions professionally
Ability to learn software products quickly
Valuable coordination and teamwork abilities
Problem-solving attitude and customer-centric approach
Qualifications:
Graduates with Computer Science / IT background with strong communication & presentation skills.

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages:
Health insurance
Life insurance

Work Location: In person

📌 Executive Software Support Vastrapur
🏢 Dahlia Technologies
📍 Vastrapur