Role: Customer Relationship Management

Role
A Customer relationship management specialist managing company CRM software which company uses to manage and analyze customer interactions and data to maximize the efficiency of CRM team with proper implementation of coordination and process within the service team.

Required Skills:
Technology skill in CRM software.
Analytical and data driven.
Develop customer relationship.
Dealing with complaints & Feedback.
Ability to work well with a team.
Problem solving aptitude.
Ability to develop CRM Plans.
Cold Calling*

Responsibility Deliverable
Collecting and analyzing customer data.
Using CRM system to manage relationship.
Developing recent ways to meet customer’s need handling Customer complaints
Develop new scheme to attract recent customer
Customers feedback on review sites.
Collaborating with sales service and customer service to improve the customer experience.
Manage the tasks and schedule for all planning,



mailing analysis and forcasting
Stock keeping of our inventory
Via cold calling, collect customer requirement and prepare reports
After Spares sales target
Local Visit for purchase of items*

Educational & Experience Skill
Education has to be graduation.
Experience in Back End operations / CRM shall be given preference.

Pay: ₹18,000.00 - ₹20,000.00 per month

Perks:
Cell phone reimbursement
Health insurance
Internet reimbursement
Life insurance
Provident Fund

Application Question(s):
Do you have a Bike and valid Driving License ?
Do you have a experience in Back End operations or in CRM Support ?
Are you comfortable in our salary criteria ?
How many years of experience do you have in CRM/Back end operations ?

Work Location: In person

📌 Crm Executive Patna
🏢 Bhushan International
📍 Patna