Role: Salesforce Product Manager – Marketing & Revenue Cloud

Position Type: Full time Contract (40hrs/week)

Contract Duration: Long Term

Work Schedule: 8 hours/day (Mon-Fri)

Location: Hybrid 2x Days onsite in Bengaluru or Pune, India

Role Overview

We are seeking an experienced Senior Salesforce Product Manager to lead the strategy, roadmap, delivery, adoption, and continuous improvement of Salesforce capabilities across Marketing Cloud and Revenue Cloud .

The ideal candidate combines strong product management experience with deep Salesforce expertise and business-process knowledge. Candidates with strong hands-on experience in either Salesforce Marketing Cloud or Salesforce Revenue Cloud/CPQ will be considered.

This role will partner with Marketing, Sales, Finance, Pricing, Data, Operations, Legal, Privacy, and Technology teams to deliver scalable Salesforce solutions that improve customer engagement, sales efficiency, operational performance, and business outcomes.

Key Responsibilities

Product Strategy & Roadmap

- Define and maintain product vision, roadmap, priorities, and release plans for Salesforce capabilities.
- Translate business objectives into measurable product outcomes.
- Prioritize enhancements based on business value, customer impact, risk, effort, and ROI.
- Identify opportunities to simplify processes, increase automation, and improve Salesforce adoption.
- Drive continuous improvement using Salesforce platform capabilities, analytics, automation, and AI.

Business Discovery & Stakeholder Management
- Conduct discovery workshops with business and technology stakeholders.
- Analyze current-state processes, pain points, business rules, data flows, and integration dependencies.
- Define future-state processes and product requirements.
- Perform As-Is, To-Be, and Fit-Gap analysis.
- Translate business needs into epics, features, user stories, acceptance criteria, and measurable outcomes.
- Act as the primary liaison between business stakeholders and technical delivery teams.

Salesforce Product Ownership
- Own and prioritize the Salesforce product backlog.
- Partner with architects, developers, and technical leads to design scalable solutions.
- Ensure solutions leverage standard Salesforce capabilities wherever practical.




- Support Salesforce capabilities across one or more of the following areas:

Marketing Cloud:

- Marketing Cloud Engagement
- Marketing Cloud Next
- Data Cloud
- Account Engagement / Pardot
- Customer segmentation
- Campaigns and journeys
- Personalization
- Consent and preference management
- Email, SMS, and other digital engagement channels

Revenue Cloud:

- Revenue Cloud / CPQ
- Product catalog and product configuration
- Pricing and discounting
- Quotes and quote approvals
- Orders and contracts
- Billing and subscription processes
- Renewals and recurring revenue
- Quote-to-Cash / Order-to-Cash processes

Data & Integrations
- Define requirements for Salesforce data, integrations, APIs, and enterprise data flows.
- Partner with technical teams on data models, integration patterns, and system dependencies.
- Support integration with ERP, CRM, marketing, billing, digital-signature, and other enterprise platforms.
- Ensure data quality, security, privacy, and governance requirements are addressed.

Agile Delivery & Release Management
- Own backlog refinement, sprint planning, prioritization, reviews, and release planning.
- Coordinate dependencies across Salesforce, data, integration, analytics, and business teams.
- Lead UAT planning, execution, defect triage, and business sign-off.
- Support go-live readiness, cutover, hypercare, and post-release reviews.
- Track risks, dependencies, scope changes, and delivery issues.

Governance & Continuous Improvement
- Define product standards, governance practices, documentation, and operating procedures.
- Monitor platform adoption, process efficiency, data quality, and business outcomes.
- Identify opportunities for automation and process improvement.
- Promote consistent Salesforce practices across regions and business units.

AI & Automation
- Identify opportunities to use Salesforce AI and Agentforce capabilities.




- Support AI-enabled automation, personalization, productivity, and customer engagement use cases.
- Ensure AI solutions follow appropriate privacy, security, compliance, and governance requirements.

Required Qualifications
- 8+ years of experience in Product Management, Product Ownership, Business Analysis, CRM, or related delivery roles.
- 5+ years of experience working with Salesforce or enterprise CRM platforms.
- Strong product ownership experience including roadmap planning, prioritization, backlog management, and Agile delivery.
- Strong experience with Salesforce Marketing Cloud OR Salesforce Revenue Cloud/CPQ .
- Experience gathering and documenting business and functional requirements.
- Experience with BRDs, functional requirements, epics, user stories, acceptance criteria, and UAT documentation.
- Strong experience conducting As-Is, To-Be, and Fit-Gap analysis.
- Experience working with APIs, integrations, data flows, and enterprise systems.
- Experience working with globally distributed teams and senior stakeholders.
- Strong understanding of Agile/Scrum methodologies.
- Excellent communication, stakeholder management, and problem-solving skills.

Preferred Qualifications
- Experience across both Marketing Cloud and Revenue Cloud.
- Salesforce Marketing Cloud or Revenue Cloud certifications.
- Salesforce Data Cloud experience.
- Agentforce or Salesforce AI experience.
- Experience with Salesforce Flow and Salesforce data/security models.
- Experience with ERP integrations such as Oracle or PeopleSoft.
- Experience with DocuSign or Adobe Sign integrations.
- Experience with Tableau, Marketing Cloud Intelligence, Google Analytics, Adobe Analytics, or similar platforms.
- Experience with global, multi-region Salesforce implementations.
- CSPO, PSPO, or similar Agile certification.

Core Competencies
- Product Strategy & Roadmap Ownership
- Salesforce Product Expertise
- Business & Requirements Analysis
- Stakeholder Management
- Agile Product Delivery
- Backlog & Prioritization
- Data & Integration Understanding
- Business Process Optimization
- Analytical & Data-Driven Decision Making
- Executive Communication
- Continuous Improvement
- AI & Automation Mindset

📌 Salesforce Consultant (India)
🏢 Sky Systems, Inc. (SkySys)
📍 India