Hands-on experience with DevOps practices.
Microsoft MCSA /MCSE or MCITP / MCTS certified.
Good understanding of ITIL V3 Concepts.
Valuable understanding of application packaging.
Good understanding of application lifecycle management.
Solid analytical skills and problem-solving skills.
Deep understanding of the overall context of business processes and technologies.
Experience in managing 3rd party service providers.
Strong communication, negotiation, facilitation skills.
Strong leadership skills, time management, decision making, independence and discipline.
Customer-service-oriented approach
Technical
Desktop Infrastructure (Valuable knowledge in Application packaging ,Windows 11, MS office 365, PowerShell, Intune , GPO)
Knowledge on Cloud VDI, Powershell scripting
Windows Server (Intermediate knowledge in Windows server, Active directory, Exchange server, Group policy and App-v)
Knowledge of tools and technologies SharePoint, Intune(Must have), ServiceNow, Azure AD, is an advantage.
Added advantage
Excellent Knowledge in Windows Operating System.
Good understanding about VDI infrastructure and Intune is desirable .
Good to understand of application packaging.
Basic understanding of C#.