Key Responsibilities:
Customer Engagement & Retention:
Build and maintain robust relationships with existing customers to increase sales and lifetime value.
Design and implement customer retention strategies and programs.
Manage customer segmentation and set KPIs for retention activities.
Sales Planning & Performance Management:
Develop, optimize, and execute sales plans to achieve revenue targets.
Prepare and manage monthly, quarterly, and annual budgets for the sales team.
Assist in forecasts, KPI reporting, and strategic planning for management.
Provide visibility into the sales pipeline at all stages.
Order & CRM Management:
Handle sales order processing in SFDC, including PO preparation and dispatch coordination.
Share proforma invoices and track payments, including follow-ups and PCR entries.
Manage customer B2B portal access for POs, delivery schedules, and
📌 Crr Umpl Professionals Noida
🏢 Holostik
📍 Noida
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