General Position Description The Fitness Counselor is responsible for promoting and selling memberships to potential new members and selling renewals/upgrades to current gym.
Duties
Major Responsibilities:
· Generates sales leads through Company–sponsored (walk-ins and TI’s) and employee sponsored (outreach, Buddy’s and internal promotions)
· Maintains accurate records of all Company-sponsored and employee-sponsored leads.
· Follows up on all prospects by using established sales systems
· Conduct gym tours using established sales systems
· Conduct telephone inquiries using established sales systems
· Establish and maintain a minimum of 10 lead boxes/bowls in the community on a monthly basis
· Must establish and maintain a minimum required referral program as defined by Company standards
· Maintain FC planner using established software systems
· Must be current on Company pricing and promotion schedule
· Maintains information on club history, background, philosophy, facilities, staff and policies.
· Has a thorough knowledge of, adheres to and enforces Company policies and procedures as they pertain to gym operations.
· Assumes responsibility for developing selling skills. Prepares for, attends and actively participates in sales meetings.
· Maintains a positive relationship with the rest of the staff.
Supports other staff in achieving their goals
· Participates in all scheduled meetings as directed by the Manager / Department Head/VP/Directors
· Complete all formalities of a member that joins / transfers / renews his membership
· Makes courtesy calls to all new members (3, 10th, 30 day) and thereafter once a month to maintain relationships and ensure the members is regular in using the gym.
· Enter Inquiry forms in software
· Make regular weekly reports
· Update social media post and handle account
· Take daily reports related to lead generation
Required Skills
· Excellent sales, communication and customer service skills
· Must be able to successfully pass all testing requirements including gym tours, telephone inquiry, referral program and corporate outreach program.
· Achieve acceptable level of target per month
· Thorough understanding of membership sales systems
· Demonstrate understanding of the Daily Sales Stat report and its contents
· Basic computer skills
· Minimum 2 years of experience in Sales or Management graduate with excellent sales skills. Understanding of Fitness culture will be handy
Pay: ₹13,118.13 - ₹25,000.00 per month
Advantages
- Health insurance
- Paid sick time
- Provident Fund