Job Title
Executive - Concierge
Job Description Summary
Job Description
Ultra Luxury Residential Property
An ultra-premium residential property, concierge executives must embody luxury hospitality standards: robust interpersonal skills, discretion, multilingual ability (if possible), and deep knowledge of lifestyle services. They are expected to deliver seamless experiences that match five-star hotel benchmarks.
Core Hiring Criteria
Qualified Background
Hospitality or luxury service experience (5+ years preferred).
Prior roles in five-star hotels, luxury properties, or premium residential communities.
Proven track record in guest relations, coordination, or lifestyle management.
Skills & Competencies
Communication: Fluent in English.
Problem-solving: Quick, resourceful responses to unexpected resident needs.
Tech-savvy: Familiarity with concierge software, smart home systems, and digital service platforms.
Personal Attributes
Polished appearance and qualified demeanor.
Empathy and patience to handle diverse resident personalities.
Flexibility: Willingness to work irregular hours,



weekends, and holidays.
Cultural awareness: Sensitivity to global lifestyles and traditions.
Role Expectations in Ultra-Premium Housing
Lifestyle Management: Booking Club amenities, wellness programs, and entertainment.
Resident Services: Coordinating housekeeping, maintenance, and personalized requests.
Event Coordination: Organizing private gatherings, cultural events, or exclusive experiences.
Crisis Handling: Managing emergencies discreetly and efficiently.
Community Engagement: Acting as the bridge between residents and external service providers.
Comparison Table: Standard vs. Ultra-Premium Concierge
Criteria
Standard Residential Concierge
Ultra-Premium Concierge Executive
Experience
1–3 years in service roles
5+ years in luxury hospitality
Languages
Local + English
Multilingual (global clientele)
Services Offered
Basic maintenance, deliveries
Lifestyle curation, global access
R

📌 Executive Concierge New Delhi
🏢 Cushman & Wakefield
📍 New Delhi