Job Description

What You'll Do:
Be a Trusted Advisor & Problem Solver:
Independently or as part of a team, assist clients using ADP's products and technology, solve time-sensitive issues, and provide solutions that make a difference.
Build Relationships:
Engage with clients via phone, email, or chat, striving to exceed expectations in every interaction.
Educate & Recommend:
Leverage your product knowledge to help clients understand the value of ADP's offerings and provide insightful recommendations.
Organize to Thrive:
Manage your day with structured prioritization, multitasking, and timely follow-ups to deliver great service.

To Succeed in This Role:
Experience: 2–6 years in client service/customer service or systems integration
Skills: Solid communication (verbal and written), analytical, and problem-solving skills
Shifts:



Willingness to work in US shifts
Education: Any Graduate/Postgraduate
Experience with: US Payroll and International Voice Process preferred

Why You'll Love Working at ADP:
Be Yourself: A culture of equity, inclusion, and belonging
Belong: Join any of our 9 Business Resource Groups
Grow: Agile setting with many career progression opportunities
Learn Continuously: Top-notch training and mentorship
Health First: Best-in-class perks starting Day 1
Well-being: Mental health support and wellness resources
Give Back: Paid time off for volunteering
Make a Difference: Join a company committed to DEI and community impact

📌 Client Support Specialist Hyderabad
🏢 ADP Solutions
📍 Hyderabad