Customer Relationship Executive– Frido /n Experience: 2–3 Years /n Employment Type: Full-Time /n Who We Are: /n Founded in 2015 and headquartered in Pune, Frido is a leading ergonomic comfort and wellness /n brand dedicated to helping people walk, sit, and sleep better. Starting with mobility aids, Frido /n has evolved into a holistic comfort brand offering footwear, cushions, pillows, and ergonomic /n accessories designed to enhance everyday well-being. /n With innovation at its core, Frido blends science, design, and technology to create products that /n bring comfort to every step and moment of life. /n What we offer: /n • Ergonomic Footwear &

• Insoles – Designed to reduce foot strain and improve posture /n • Cushions &

• Backrests – For enhanced sitting comfort at work or home /n • Sleep &

• Rest Products – Including orthopedic pillows and supportive accessories /n • Mobility Aids – Wheelchairs and assistive devices promoting independence and comfort /n • Experiential Retail &

• Custom Comfort Solutions – Foot-scanning, posture analysis, and /n personalized product recommendations /n As a Customer Relationship Executive, you will be the face of Frido in our Experience Centers. /n Your role goes beyond sales—you will create meaningful, ergonomic lifestyle experiences for /n customers, educate them about our products,



and ensure every visitor leaves with the right /n comfort solution and a positive brand impression. /n Key Responsibilities /n • Welcome and engage customers in a warm, consultative, and professional manner /n • Understand customer needs and recommend suitable ergonomic products through /n demonstrations and storytelling /n • Drive individual sales targets and contribute to store-level revenue goals /n • Conduct product demonstrations and explain benefits in a comfort and wellness-focused /n approach /n • Assist customers with queries, product selection, and after-sales support /n • Support calling activities, follow-ups, and lead conversions as per store requirements /n • Maintain store hygiene, grooming standards, and brand presentation /n • Follow VM guidelines and ensure products are displayed as per brand standards /n • Assist in inventory handling, stock arrangement, and cycle counts when required /n • Share customer feedback and insights to help improve in-store experience and product /n offerings /n What We're Looking For: /n • 2–3 years of experience in retail sales or customer-facing roles /n • Robust communication and interpersonal skills /n • Presentable, confident, and customer-focused personality /n • Ability to connect with urban, health-conscious customers /n • Willingness to learn about ergonomic products and comfort solutions /n Recruiter mail: [email protected]

📌 Retail Sales Executive (Pune)
🏢 Frido
📍 Pune