Job Title: Restaurant Hostess Department: Food & Beverage Reports To: Restaurant Manager / Assistant Manager Job Summary: The Hostess is the first point of contact for guests and plays a key role in creating a positive first impression. Responsible for greeting guests warmly, managing reservations, seating arrangements, and ensuring a smooth guest flow in the restaurant.

Key Responsibilities: Welcome guests with a warm, courteous, and professional attitude. Service of alcohol would be major requirement Manage and maintain the reservation system (telephone, walk-ins, online bookings). Escort guests to their tables and present menus.

Ensure accurate guest seating based on server sections and restaurant occupancy. Coordinate with service and kitchen teams to ensure efficient table turnover. Maintain the cleanliness and presentation of the hostess desk and entrance area.





Handle guest inquiries and complaints promptly and professionally. Assist in monitoring guest satisfaction and feedback. Maintain up-to-date knowledge of menu, specials, and restaurant promotions. Follow all company policies, hygiene, and grooming standards.

Requirements: Minimum 1–2 years of experience in a similar role (preferably in fine dining or a 5-star hotel). Excellent communication and interpersonal skills. Well-groomed, confident, and customer-oriented. Proficient in English; additional languages are an advantage. Basic computer knowledge (POS / reservation systems). Versatile to work shifts, weekends, and holidays.Apna <> Impresario II RCA on Applications & Way Forward

📌 Restaurant Hostess (Mumbai)
🏢 Impresario Entertainment u0026 Hospitality
📍 Mumbai