Qualification: Any Graduate (BBA, B.Com, BA, BCA, MBA, B.Tech or equivalent)
Package: Up to ₹3 LPA (Based on Skills & Performance)
About the Role
WorksDelight is looking for enthusiastic and confident individuals to join our team as Reputation Managers – Client Success & Relationship Management. This role involves working with international clients, assisting with onboarding, after-sales support, customer retention, relationship management, and account growth.
Key Responsibilities
- Communicate with international clients through calls, emails, and meetings.
- Assist clients during onboarding and provide after-sales support.
- Build and maintain long-term client relationships.
- Conduct regular follow-ups to ensure customer satisfaction.
- Re-engage inactive clients and identify new business opportunities.
- Coordinate with internal teams to resolve client concerns.
- Identify upselling and cross-selling opportunities.
- Maintain accurate client records and follow-up schedules.
Required Skills
Excellent English communication skills
Strong interpersonal and relationship-building abilities
Customer-focused mindset
Good problem-solving and follow-up skills
Qualified phone and email etiquette
Positive attitude and willingness to learn
Why Join Us?
Work directly with international clients
Gain exposure to Customer Success & Account Management
Learn SaaS, IT Services, and Business Operations
Fast-paced learning environment with growth opportunities
Performance-driven career progression
Freshers with excellent communication skills are encouraged to apply.