? Hiring Relationship Manager (RM) – Diya Greencity Private Limited ? Company: Diya Greencity Private Limited ? Location: Raj Nagar Extension, Ghaziabad, Uttar Pradesh, India ? Role: Assistant Relationship Manager (ARM) ? Employment Type: Full-Time (On-Site) Diya Greencity Private Limited is looking for a highly motivated and customer-focused Relationship Manager (ARM) to join our team for our affordable group housing project – Diya Greencity. This project is developed under the affordable housing policy of Awas Bandhu, U.P. Housing & Development Board, Uttar Pradesh Government, offering a great career growth opportunity for individuals looking to establish themselves in the real estate and housing sector.
Key Responsibilities: ✅ Act as the primary point of contact for customers, handling queries and providing accurate resolutions. ✅ Build and maintain strong relationships with customers, ensuring high satisfaction levels. ✅ Assist in the home-buying process, guiding customers through documentation and post-sales support. ✅ Collaborate with sales, CRM, and legal teams to streamline customer communication. ✅ Track customer interactions using CRM software and maintain detailed records. ✅ Address and resolve customer complaints efficiently while ensuring a positive customer experience. ✅ Analyze customer feedback and provide insights for service improvement. ✅ Ensure compliance with company policies, legal regulations, and industry best practices.
✅ Work closely with the management team to enhance overall customer engagement and retention.
Qualifications &
Skills: ✔️ Bachelor’s degree in Business Administration, Marketing, or a related field. ✔️ 5+ years of experience in customer relationship management, preferably in real estate or housing projects. ✔️ Strong interpersonal and negotiation skills to build and maintain customer relationships. ✔️ Excellent verbal and written communication skills in English and Hindi. ✔️ Proficiency in CRM software and Microsoft Office tools. ✔️ Analytical mindset with the ability to interpret customer data and market trends. ✔️ Ability to work under pressure, handle multiple tasks, and meet deadlines. ✔️ Flexibility to work on weekends or extended hours if required.
Work Timings: ? Monday to Saturday ⏰ 9:30 AM to 6:30 PM ? Salary &
Benefits: Market-competitive salary + Performance-based incentives ? Why Join Us? ✨ Opportunity to work in a state government-backed affordable housing project. ✨ Career growth prospects in the real estate sector. ✨ Positive and professional work environment. ? How to Apply? Interested candidates can apply through linkedin or send their resume to whatsapp at https://wa.link/9w1f2w ? Project Website: https://diyagreencity.com ? Project Location: Google Maps ? Join us and contribute to providing quality affordable housing to our valued customers!