ESH Compliance
Site Hygiene; compliance to organizational requirements
Adhering to SOPs
Ensuring correctly rated equipments.
Ensure use of PPE by self and technicians
Support in regular training on ESH and also ensure that protected practices are being following at Tower Site
Ensure issue and usage of PTW for every activity being done at a site
Customer Management
Provide supports for outage escalation by OPCOs
Site access supports as and when applicable for tenants
Maintain healthy customer relationship
Supervise Site upgrades as per specification and provide support for RFS activities
Site Quality & process compliance
Maintain excellent level of site quality (proper cable laying, correct temperature, correct settings, site in Auto, etc.)
Identify Gap against specification and ensure timely corrections
Periodic audit to ensure that civil/tower electrical and other Infrastructure are in best state.
Ensure ZERO quality/operational process non compliance
Compliance checking of quality of technicians, partners,
spares including any ethical issues
Energy Management
Identifying high Diesel consumption sites and recommending their remedy action
Minimizing EB faults
Facilitating in converting non EB sites to EB sites
DCEM Compliance
DG running hrs. compliance
Uptime
Drive Uptime for all Customers. Maintain infra uptime as per MSA/KPI's
RCA of outages and prepare corrective action plan to avoid repetitions.
100% Site Automation and Alarm integration with NOC. Alarm & Metering correction at Site.
100 % compliance on PM
Site visit and closure of punch points
Team Management
Technician performance evaluations
Identify training needs of technicians and plan for development
Site allocation, discipline management for technicianseam Management
Landlord Management
Compliance of sites access process
Maintains high level of landlord engagement to ensure 24*7 access and facilitate