Job Summary

We are looking for a friendly, skilled, and patient-focused Receptionist to manage front-office operations and provide excellent service to patients and visitors. The candidate will be responsible for handling patient enquiries, appointments, registration, billing coordination, phone calls, and general reception activities.

Key Responsibilities

- Greet and welcome patients, visitors, and corporate clients professionally.
- Handle patient registration and update patient details accurately.
- Schedule and manage appointments for scans, laboratory tests, and health check-ups.
- Attend incoming phone calls and respond to patient enquiries.
- Provide clear information regarding available services, test procedures, timings, and charges.
- Coordinate with doctors, technicians, nurses, laboratory, radiology, and billing departments.
- Manage patient flow and ensure smooth movement of patients between departments.
- Prepare and maintain patient records and necessary documents.
- Coordinate billing, payment collection, receipts, and related front-office activities.
- Handle cash, UPI, card, and other payment methods responsibly, as applicable.
- Inform patients regarding report collection, report delivery, and appointment details.
- Maintain proper records of daily appointments, registrations, collections, and enquiries.




- Handle patient complaints and escalate issues to the concerned department or management.
- Maintain confidentiality of patient information and medical records.
- Maintain cleanliness and professional appearance of the reception area.
- Coordinate with corporate clients and health-check-up teams when required.
- Perform other front-office and administrative duties assigned by management.

Requirements

- Any Graduate / Diploma qualification.
- 0–3 years of experience in Reception, Front Office, Hospital, Diagnostic Centre, or Customer Service.
- Fresher’s with good communication and computer skills may also apply.
- Basic knowledge of MS Word, MS Excel, email, and computer operations.
- Positive communication and interpersonal skills.
- Pleasant personality with a patient-friendly approach.
- Good Tamil and English communication skills.
- Ability to handle multiple tasks efficiently.
- Good attention to detail and basic numerical skills.

Preferred Skills

- Patient Handling
- Front Office Management
- Appointment Scheduling
- Billing Coordination
- Customer Service
- Telephone Handling
- Computer Skills
- Data Entry
- Communication & Coordination
- Cash / Payment Handling

Job Type: Full-time Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Receptionist (Karur)
🏢 SHRI VINAYAGA DIAGNOSTICS u0026 LABS
📍 Karur