Program Operations Consultant (6-Month Contract) /n Location: Marol, Andheri East, Mumbai (Hybrid) /n Stipend: ₹25,000 per month /n Duration: 6 Months /n About upGrad /n upGrad is one of Asia's leading online higher education and lifelong learning companies, offering industry-relevant programs across Data Science, Technology, Product Management, Digital Marketing, and more. We are committed to helping learners achieve tangible career growth through immersive and innovative learning experiences. /n Role Overview /n We are looking for a detail-oriented and proactive Program Operations Consultant to join our Program Operations team. This role offers an excellent opportunity to gain hands-on experience in website management, content operations, quality assurance, stakeholder management, and project coordination while contributing to impactful learning programs. /n Key Responsibilities /n Website Management /n /n

- Create and maintain website pages and landing pages using HubSpot or similar CMS platforms.

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- Ensure timely updates and accuracy of website content.

/n /n Content Quality Control /n /n

- Perform grammar, language, and formatting checks on website content.

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- Ensure consistency and alignment with brand guidelines.

/n /n Quality Audits /n /n

- Conduct end-to-end audits of program and operational information.

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- Identify and rectify inconsistencies or errors.

/n /n User Experience Testing /n /n

- Test website journeys and program flows.

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- Flag issues and coordinate with relevant teams for resolution.

/n /n Program Collaterals /n /n

- Create and maintain brochures, emails, offer letters, and other program-related assets.

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- Ensure all collaterals are accurate and updated.





/n /n Email Campaign Management /n /n

- Create and manage email templates and campaigns.

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- Maintain consistency across communication channels.

/n /n Program Launch Support /n /n

- Assist in the successful launch of new programs.

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- Coordinate with cross-functional teams to ensure readiness of all required assets.

/n /n Stakeholder Coordination /n /n

- Collaborate with Product, Tech, Marketing, and Operations teams.

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- Provide support for product and technology-related queries.

/n /n Eligibility Criteria /n /n

- Graduate in any discipline.

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- Strong interest in Operations, Project Management, Product Operations, or Program Management.

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- Excellent written and verbal communication skills.

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- Strong attention to detail and organizational skills.

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- Proficiency in Microsoft Office (Excel, PowerPoint, Word).

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- Ability to manage multiple tasks in a fast-paced environment.

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- Familiarity with HubSpot or other CMS platforms is a plus.

/n /n Preferred Skills /n /n

- Program Operations

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- Project Coordination

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- Stakeholder Management

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- Content Management

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- Quality Assurance

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- HubSpot / CMS

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- Microsoft Excel

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- Process Management

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- Attention to Detail

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- Communication Skills

/n /n What You'll Gain /n /n

- Exposure to Program Operations and Project Management.

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- Chance to work with cross-functional teams.

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- Hands-on experience with content management and process optimization.

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- A dynamic and fast-paced work environment focused on learning and growth.

/n /n Experience: Freshers & candidates with up to 2 years of experience can apply. /n Job Function: Operations | Project Coordination | Program Management | Business Operations

📌 Program Operations Consultant - upGrad International (Mumbai)
🏢 upGrad International
📍 Mumbai