Company : Turnaround International Job Title: Process Associate
Industry: KPO (US Process)
Experience: 0 to 5 Years
Office Location: Office No. 203, Pentagon Tower P2, Second Floor, Magarpatta City, Pune 411028
Job Overview
We are hiring Process Associates for our US Process (Night Shift). The role involves handling client interactions, managing billing/insurance/legal processes, and ensuring smooth operational workflow.
Key Responsibilities
Work on Medical Billing / Insurance / Legal / Ancillary / RCM
Handle Inbound & Outbound Calls
Manage client queries and resolve issues efficiently
Provide information about services, products & offers
Maintain accurate data and prepare reports
Ensure robust project and process management
Collaborate with cross-functional teams
Shift Timing: 7:45 PM 5:15 AM (Night Shift)
Week Off: Saturday & Sunday (Fixed)
Transportation: Self-travel (No company transport provided)
📌 Process Associate (Pune)
🏢 Turnaround International
📍 Pune
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