Brillsworth Realty Pvt. Ltd. is a growing real estate organization specializing in premium commercial property solutions. We are looking for energetic and customer-focused professionals to join our team and contribute to our growth journey.
Job Summary:
We are looking for an experienced Pre-Sales Team Leader to manage and lead the pre-sales team, ensure effective lead management, improve conversion rates, and drive the team toward achieving business targets. The ideal candidate should have strong team-handling skills, excellent communication abilities, and experience in real estate pre-sales.
Key Responsibilities:
- Lead, manage, and motivate the Pre-Sales team to achieve daily, weekly, and monthly targets.
- Manage inbound and outbound calls and ensure timely follow-up with leads.
- Allocate and distribute leads among team members effectively.
- Monitor lead response time, follow-ups, call quality, and conversion ratios.
- Ensure accurate and timely CRM updates and lead tracking.
- Track the complete lead journey from initial enquiry to site visit booking and handover to the sales team.
- Conduct regular performance reviews and provide feedback to team members.
- Train and coach team members on calling techniques, project knowledge, objection handling, and lead conversion.
- Coordinate closely with the Sales/Closing team to ensure smooth lead handover.
- Prepare and share daily/weekly/monthly performance reports with management.
- Analyse team performance and identify areas for improvement.
- Ensure proper follow-up on missed, old, and inactive leads.
- Maintain high standards of customer interaction and professionalism.
- Implement strategies to improve site visit generation and lead-to-visit conversion.
Key Performance Indicators (KPIs):
- Number of calls and meaningful conversations
- Lead response time
- Lead-to-site-visit conversion
- Site visits generated
- Follow-up efficiency
- Lead-to-sales conversion
- CRM hygiene and data accuracy
- Team target achievement
- Individual team member productivity
Required Skills:
- Strong team management and leadership skills
- Excellent verbal and written communication
- Strong sales and negotiation skills
- Valuable understanding of CRM and lead management systems
- Ability to analyse sales/pre-sales data and prepare reports
- Strong follow-up and objection-handling skills
- Target-oriented and performance-driven approach
- Good knowledge of MS Excel/Google Sheets
Qualification & Experience:
- Graduate in any discipline.
- 5-8 years of experience in pre-sales/telesales, preferably in real estate.
- Prior experience managing a pre-sales/calling team is preferred.
Work Location: In person
📌 Presales Team Lead (Vashi)
🏢 Brillsworth Realty
📍 Vashi
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.