We are looking for a dynamic and client-focused pre-sales executive to manage client enquiries, engage with prospective customers, and support the sales process for luxury interior projects.
Key Responsibilities
- Act as the first point of contact for new client enquiries through calls, WhatsApp, emails, and meetings.
- Understand client requirements and recommend suitable interior solutions.
- Present the company’s services, design approach, and value proposition effectively.
- Build and maintain strong client relationships through professional communication.
- Coordinate with the design team to ensure client expectations are accurately captured.
- Assist in preparing quotations, presentations, and follow-ups to drive conversions.
- Maintain and update lead records, follow-ups, and client interactions in CRM systems.
Requirements
- Excellent communication, interpersonal, and presentation skills.
- Solid client-handling and lead conversion abilities.
- Professional and polished personality for high-end client interactions.
- Ability to manage multiple leads and follow-ups efficiently.
- Proficiency in Excel and prior experience using CRM tools is mandatory.