Pre-Sales Engineer Biometric & Access Control

Location: Sola, Ahmedabad

Experience: 1-3 Years

Employment Type: Full time

Department: Sales / Pre-Sales

About the Role

We are looking for a Pre-Sales Engineer who is technically skilled, customer-focused, and passionate about biometric technology and security solutions.

As a Pre-Sales Engineer, you will act as the technical bridge between our sales team and customers, understanding business and technical requirements and translating them into the right biometric identification, attendance, and access control solutions.

You will work with customers across industries including corporates, manufacturing, government, healthcare, education, and other enterprise environments. The role involves solution design, product demonstrations, technical proposals, Proof of Concepts (POCs), system integration discussions, and technical support throughout the sales cycle.

Key Responsibilities

1. Technical Pre-Sales Support Work closely with the sales team to understand customer requirements and recommend appropriate technical solutions.

Participate in client meetings, technical discussions, presentations, and solution workshops.

Conduct product demonstrations and live testing of biometric devices and solutions.

Provide technical consultation and support throughout the sales cycle.

Understand customer infrastructure and identify the most suitable solution architecture.

1. Solution Design & Architecture Analyze customer infrastructure, business requirements, and security needs.

Design biometric attendance and access control solutions based on customer requirements.

Prepare system architecture diagrams covering devices, networking, software, and integrations.

Recommend appropriate biometric hardware, software, configurations, and deployment models.

Evaluate technical feasibility and identify potential implementation challenges.

1. Technical Proposals & Documentation Prepare technical proposals, solution documents, and Bill of Materials (BOM).

Assist with RFP/RFQ responses, tenders, and technical submissions.





Prepare product comparison sheets, technical presentations, solution briefs, and other sales-support documentation.

Clearly document proposed solutions, specifications, integrations, and implementation requirements.

1. Proof of Concept (POC) & Product Demonstrations Configure and deploy biometric devices for customer demonstrations and trials.

Plan and execute Proof of Concept (POC) deployments.

Validate solution functionality against customer requirements.

Troubleshoot technical issues during demonstrations, trials, and POCs.

Capture customer feedback and coordinate internally for required improvements.

1. Integration & Technical Coordination Support integration discussions and implementation of biometric solutions with:

HRMS platforms

Payroll software

ERP systems

Access control platforms

Other third-party applications

Understand API-based integration requirements and coordinate with technical teams.

Work closely with product, development, implementation, and support teams to ensure successful solution deployment.

Assist in resolving technical queries raised by customers and partners.

1. Client & Internal Training Conduct technical training for customers, channel partners, and internal sales teams.

Guide users on device configuration, software functionality, and system management.

Provide technical clarifications before and after product demonstrations.

Create or contribute to technical training and knowledge-sharing material.

Technical Skills Required

Good understanding of biometric technologies, including:

Fingerprint recognition

Facial recognition

Iris recognition

Understanding of biometric attendance and access control systems.





Basic knowledge of computer networking:

TCP/IP

LAN/WAN

IP configuration

Network troubleshooting

Familiarity with API integrations and software platforms.

Experience with device configuration, testing, commissioning, and troubleshooting.

Basic understanding of databases such as SQL/MySQL will be an advantage.

Ability to understand technical architecture and translate customer requirements into practical solutions.

Soft Skills

Excellent communication and presentation skills.

Ability to explain complex technical concepts in simple, customer-friendly language.

Strong problem-solving and analytical abilities.

Customer-focused and consultative approach.

Good documentation and reporting skills.

Ability to collaborate effectively with sales, product, development, implementation, and support teams.

Comfortable conducting presentations and technical discussions with customers.

Willingness to travel for customer meetings, demonstrations, and POCs when required.

Key Performance Indicators (KPIs)

Success in this role will be measured through:

Quality and successful completion of technical product demonstrations.

Number and quality of technical solutions designed for customer opportunities.

Contribution to sales conversion through effective technical support.

Successful execution and deployment of POCs.

Customer satisfaction with technical consultation and demonstrations.

Accuracy and quality of technical proposals, BOMs, and solution documentation.

Effective coordination with internal technical and sales teams.

What We're Looking For The ideal candidate is someone who combines technical knowledge with strong customer-facing skills. You should be comfortable moving between a technical discussion with an IT/networking team and a business-oriented conversation with a customer or sales team.

If you enjoy technology, solution design, customer interaction, troubleshooting, and helping sales teams win complex technical opportunities, this role could be a great fit.

📌 Pre-Sales Engineer – Biometric And Access Control (Daskroi)
🏢 Mivanta India Private
📍 Daskroi