Job DescriptionJob Title: Customer Service Executive - Permanent Role with Fintech Company
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nWe are seeking a Customer Service Executive to join our growing team As a Customer Service Executive, you'll play an essential role in ensuring our customers have a positive experience by providing accurate and timely assistance via phone, email, and chat.
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nWe are a fintech company that values its employees and offers a supportive work environment. Here are some of the benefits you can expect:
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Working for the Actual Company: You'll be working directly with us, not a BPO, which means you'll have direct access to our resources, management, and opportunities.n
Chance for Growth: Many of our agents have advanced to become Team Leaders and Subject Matter Experts (SMEs). We believe in promoting from within and providing growth prospects for our employees.n
Birthday Off: We want to celebrate your special day You'll get to take a day off on your birthday to enjoy it as you wish.n
Learning Opportunities:
Working with a fintech company provides plenty of opportunities to learn about current technologies, financial markets, and trends. You'll be exposed to cutting-edge technology and industry experts.n
Snacks Budget: We provide a snacks budget, so you can have all the energy you need to power through the dayn
Team Building and Outings: We value teamwork and believe that it's important to have fun with your colleagues. That's why we organize team-building events and outings every quarter. We want to make sure our employees are happy, engaged, and motivated.n
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nAdditional details of the role are as follows:
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Shift Timing: 1.00 P.M IST to 10.00 P.M IST, UK shiftn
Responsibilities: Communicating with customers via phone, email, and chat; providing knowledgeable answers to questions about product, pricing, and availability; working with internal departments to meet customer's needs; data entry in various platforms.n
If you are a cu
📌 Customer Service Representative Bengaluru
🏢 Datman
📍 Bengaluru
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