Job DescriptionPosition: Customer Support Executive
nCompany: Teleperformance
nEmployment Type: Full time
nAbout the Role
nTeleperformance is hiring agile and customer-oriented individuals for the role of Customer Support Executive. In this role, you will be responsible for handling customer interactions and ensuring a high level of customer satisfaction through effective communication and problem-solving skills.
nKey Responsibilities
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Handle inbound and outbound calls, chats, or emails.n
Resolve customer queries and provide accurate information.n
Maintain a high level of professionalism and customer satisfaction.n
Document interactions and update records in the system.n
Meet performance metrics such as quality, productivity, and turnaround time.n
nEligibility Criteria
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Excellent communication skills in English.n
Basic computer knowledge is required.n
Willingness to work in rotational shifts.n
📌 Customer Specialist Vasanthanagar (India)
🏢 TP
📍 India
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