Job DescriptionJob Description: Customer Contact Representative
nCompany Overview
nNetRTech Solutions LLP is a dynamic organization specializing in placements, technology consulting, project execution, product development, sales, and training. With solid expertise across multiple domains, we deliver innovative solutions and exceptional value to our clients.
nRole Summary
nWe are looking for a motivated and customer-focused Customer Contact Representative to join our team in Ahmedabad. This is a full-time, in office role where you will be responsible for delivering high-quality customer support and ensuring a positive customer experience.
nKey Responsibilities
n
n
Respond to customer inquiries and concerns in a professional and empathetic mannern
Resolve customer issues efficiently to maintain high satisfaction levelsn
Build and maintain robust, positive relationships with customersn
Assist the team in enhancing customer service processes and qualityn




Manage multiple tasks effectively while maintaining accuracy and attention to detailn

nRequired Qualifications
n
n
Excellent communication and interpersonal skillsn
Strong problem-solving and multitasking abilitiesn
Patient, positive, and detail-oriented mindsetn
Previous customer service experience is an added advantagen
Fluency in multiple languages is a plusn
Minimum qualification: High school diploma or equivalentn

nSalary & Benefits
n
n
CTC: ₹26,000 – ₹38,000 per monthn
Night Shift Allowance: Additional compensation for hours worked beyond 40 per weekn

nPerks & Facilities:
n
n
Complimentary meals during shiftsn
Cab facility available between 9:00 PM – 6:00 AMn
Temporary accommodation provided for 5 days for relocated candidatesn
Travel tickets from your place to Ahmedabad.n

nJob Type
n
n
Full timen

📌 Customer Service Assistant Sabarmati River
🏢 NETRTECH SOLUTIONS
📍 Sabarmati River