URGENT HIRING – PATIENT CARE COUNSELLOR

Superhealth Hospital | Koramangala, Bangalore

Immediate Joining | Interviews in Progress

Superhealth Hospital, Koramangala is looking for Patient Care Counsellors to join our team immediately.

If you are a graduate with excellent communication skills, empathy, strong coordination abilities, and a patient-first approach, we would like to hear from you.

About the Role

As a Patient Care Counsellor, you will act as a key link between consultants, patients, attenders, and hospital support teams, ensuring patients receive clear guidance, timely coordination, and a smooth healthcare experience after consultation.

Key Responsibilities

Post-Consultation Counselling

- Read and understand doctors’ prescriptions and clinical notes accurately.
- Explain prescribed procedures, diagnostics, and medication instructions to patients and attenders clearly and empathetically.
- Coordinate diagnostics, procedures, and IP admissions as advised by consultants.
- Document follow-up plans, procedures, and next-visit instructions.

Patient Coordination & Communication

- Address patient queries professionally and empathetically.
- Coordinate with the appropriate consultant or department whenever required.
- Ensure patients understand their next steps and follow-up timelines.
- Take ownership of patient follow-ups until closure.

Hospital Coordination & Operations

- Coordinate with various hospital departments to ensure a smooth patient journey.
- Work closely with consultants and internal teams to minimise patient waiting time.




- Maintain accurate documentation and ensure timely communication.
- Handle patient information with professionalism and confidentiality.

What We’re Looking For
- Graduate in any discipline.
- Strong verbal and written communication skills.
- Empathetic, confident, and patient-focused approach.
- Strong coordination, documentation, and follow-up skills.
- Comfortable working in a fast-paced hospital environment.
- Positive understanding of digital tools and hospital systems.
- Ability to work effectively with consultants, patients, attenders, and internal teams.
- Fluency in English and at least one local language such as Hindi, Kannada, Tamil, etc.
- Freshers and candidates with relevant experience are welcome to apply.

Work Details
- Position: Patient Care Counsellor
- Location: Superhealth Hospital, Koramangala, Bangalore
- Working Hours: 9–11 hours per shift
- Working Days: 6 days a week
- Shift: Variable shifts based on department requirements
- Role: Desk-based
- Probation: 1 month mandatory
- Joining: Immediate

Why Join Us? This is an excellent opportunity to build your career in a patient-focused hospital environment while working closely with experienced consultants and multidisciplinary healthcare teams.

Hiring is on an urgent basis. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for the interview process.

Interested candidates can apply now and take the next step in their healthcare career with Superhealth Hospital.

Pay: ₹10,918.29 - ₹35,000.00 per month

Work Location: In person

📌 PATIENT CARE COUNSELLOR (Koramangala)
🏢 Superhealth Hospital
📍 Koramangala