Job Summary:

The Front Desk Executive will serve as the first point of contact for visitors and clients, ensuring a skilled and welcoming workplace. This role also involves handling phone calls, managing appointments, providing administrative support, and maintaining the reception area efficiently.

Key Responsibilities:
Greeting Visitors: Welcome and assist visitors and guests, creating a positive and qualified first impression.
Answering Phones: Manage incoming calls, direct them to appropriate individuals or departments, and provide information as needed.
Reception Area Management: Keep the reception area tidy, organized, and presentable, including arranging magazines and brochures.
Appointment Scheduling: Schedule and confirm appointments for clients, employees,



and management using scheduling software or manual systems.
Visitor Registration: Collect and record visitor information, issue visitor badges, and ensure security and access control as required.
Mail and Package Handling: Receive, sort, and distribute incoming mail and packages, and coordinate outgoing mail and shipments.
Customer Inquiries: Address inquiries and provide information about the organization, its services, and policies.
Admin Support: Assist various departments with administrative tasks such as data entry, filing, and photocopying.

📌 Front Desk Executive Mumbai
🏢 RBK International Academy
📍 Mumbai