ob Description – Customer Calling ExecutivePosition: Customer Calling Executive
Job Responsibilities:
Make calls to existing customers for regular communication and follow-up.
Call customers regarding loan renewals, repayments, due dates, and service-related matters.
Inform customers about company products, services, and offers.
Attend customer queries over the phone and provide the required information.
Maintain proper records of customer calls and follow-up details.
Coordinate with branch staff for customer-related requirements.
Maintain good customer relationships and provide a positive customer experience.
Perform other customer calling and support activities assigned by the management.
Must be able to speak Kannada, Telugu, and English.
Good communication and interpersonal skills.
Basic computer knowledge.
Freshers can apply.
Previous experience in telecalling, customer service, banking, or NBFC will be an added advantage.
Polite and qualified communication skills.