Job Description:

Roms n Raks Pet Store is seeking a responsible and experienced Store Manager to oversee daily store operations, ensure excellent customer service, manage staff, and maintain smooth functioning of the store. The ideal candidate should have robust leadership skills, retail experience, and a passion for customer satisfaction.

Key Responsibilities:
Manage overall day-to-day store operations and ensure smooth functioning
Supervise, train, and motivate store staff to achieve performance targets
Ensure excellent customer service and handle customer queries or complaints professionally
Maintain inventory levels, stock ordering, and proper merchandising
Monitor sales performance and work towards achieving monthly targets
Ensure accurate cash handling, billing, and daily sales reporting
Maintain store cleanliness, hygiene, and visual merchandising standards
Ensure compliance with company policies, procedures, and safety guidelines
Coordinate with head office for reporting,



stock, and operational requirements
Handle staff attendance, duty rosters, and leave management

Requirements & Qualifications:
Minimum 2 years of experience in retail, preferably in pet care, FMCG, or specialty retail
Proven experience in store or team management
Strong communication and interpersonal skills
Basic computer knowledge (POS systems, MS Excel, email)
Ability to manage staff, inventory, and customer relations effectively
Willingness to work adaptable shifts, including weekends and holidays

Preferred Skills:
Leadership and problem-solving abilities
Sales-driven mindset with attention to detail
Knowledge or interest in pet products and pet care (added advantage)

Job Type: Full time

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Store Manager Kochi
🏢 Roms N Raks
📍 Kochi