Front Office Senior Executive

HOTEL EXPERIENCE IS MANDATORY - EXP 2 to 3 Yrs.

Experience: 2–3 years

Job Title: Senior Front Office Executive

Job Purpose:
To manage front desk operations, handle guest interactions, support check-in/check-out processes, and ensure smooth day-to-day front office functioning.

Key Responsibilities:
Welcome and assist visitors, guests, and clients in a qualified manner.
Handle incoming calls, emails, and front desk inquiries.
Manage check-in and check-out processes efficiently.
Maintain reception area cleanliness, presentation, and readiness.
Coordinate with housekeeping, maintenance, and other departments for guest needs.
Manage guest complaints and provide timely resolution or escalation.
Maintain visitor records, logs,



appointments, and front desk registers.
Support billing, cash handling, and basic invoice coordination if required.
Assist in booking rooms, meeting spaces, or guest-related arrangements.
Ensure a high standard of customer service at all times.
Prepare daily front office reports and handover notes.
Support administrative tasks assigned by the reporting manager.

Job Type: Full time

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages:
Paid sick time

Experience:
Front Office: 2 years (Required)

Work Location: In person

📌 Front Office Senior Executive J P Nagar (India)
🏢 VGP Housing
📍 India