Operations Executive

Company: Air-O-Service

Location: Noida, Uttar Pradesh

Employment Type: Full-Time

Experience: 1–3 Years

About the Role

Air-O-Service is looking for a proactive and organized Operations Executive to manage day-to-day service and operational activities. The role involves coordinating with clients, service engineers, technicians, vendors, and internal teams to ensure smooth execution of service calls, installations, maintenance, and kitchen equipment projects.

Key Responsibilities

- Coordinate and manage daily operational activities and service requirements.
- Receive, record, and track service calls, installation requests, maintenance requests, and client complaints.
- Coordinate with service engineers and technicians for timely site visits and job completion.
- Prepare and share daily work schedules with the service team.
- Follow up with technicians regarding job status, pending work, spare parts, and site requirements.
- Coordinate with clients regarding visit schedules, service updates, quotations, and completion status.
- Maintain proper records of service calls, job sheets, quotations, invoices, and customer details.
- Coordinate with vendors and suppliers for equipment, spare parts, and other required materials.
- Monitor ongoing projects and ensure work is completed within the required timeline.
- Assist in preparing quotations, purchase orders, work orders, and other operational documents.
- Follow up on pending payments and coordinate with the accounts team when required.
- Maintain regular communication between the management, service team, clients, and vendors.
- Prepare daily/weekly operational reports for management.




- Handle customer queries and ensure timely resolution of operational issues.
- Identify delays or issues in service operations and escalate them to the management when required.

Requirements
- Bachelor's degree in Business Administration, Operations, Management, or a related field.
- 1–3 years of experience in operations, service coordination, facility management, or a similar role.
- Good knowledge of MS Excel/Google Sheets and MS Office.
- Strong communication and coordination skills.
- Good follow-up and problem-solving abilities.
- Ability to manage multiple service requests and tasks simultaneously.
- Good organizational and time-management skills.
- Comfortable coordinating with technicians, vendors, and clients.
- Experience in commercial kitchen equipment, HVAC, refrigeration, or technical service operations will be an added advantage.

Key Skills
- Operations Management
- Service Coordination
- Client Coordination
- Team Coordination
- Vendor Management
- Follow-ups
- Documentation & Reporting
- MS Excel / Google Sheets
- Problem Solving
- Time Management

Ideal Candidate The ideal candidate should be responsible, proactive, well-organized, and comfortable handling multiple tasks at the same time. The person should have strong follow-up skills and be capable of coordinating between clients, technicians, vendors, and management to ensure smooth and timely operations. Interested candidates can apply with their updated resume.

Pay: ₹15,000.00 - ₹30,000.00 per month

Perks

- Cell phone reimbursement
- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off

Work Location: In person

📌 Operations Coordinator (Noida)
🏢 Air-O-Service
📍 Noida