Position : Assistant Manager – Operations

Location: Kochi, Kerala

Department: Commercials

About the Role

We are looking for an experienced Assistant Manager – Operations to oversee operational activities across multiple locations. The role involves team management, process improvement, cost control, compliance, and coordination with internal and external stakeholders.

Key Responsibilities

Operational Management

- Manage end-to-end operations across assigned facilities and business units.
- Ensure smooth execution of daily operational activities.
- Develop and implement operational plans in line with business objectives.
- Standardize operational processes and ensure consistent implementation across locations.
- Identify and implement opportunities to improve operational efficiency.

Team Management
- Lead, guide, and support Operations Managers, Coordinators, and Supervisors.
- Develop an effective and accountable operations team.
- Conduct regular performance reviews and provide feedback and coaching.
- Support employee engagement and team development initiatives.
- Promote a collaborative and productive work setting.

Performance & Reporting
- Monitor operational KPIs and performance across assigned locations.
- Prepare and review daily, weekly, and monthly MIS reports.
- Analyse operational performance and coordinate corrective actions where required.
- Monitor productivity, service levels, and project performance.
- Drive continuous improvement initiatives.

Cost & Resource Management
- Plan and optimize manpower utilization.
- Monitor operational expenses and support cost-control measures.
- Monitor the utilization of fleet, equipment, infrastructure, and other resources.




- Ensure effective allocation of resources across projects and locations.
- Identify opportunities to improve productivity and operational efficiency.

Quality, Safety & Compliance
- Ensure adherence to applicable statutory, environmental, and operational requirements.
- Maintain workplace safety standards and ensure compliance with SOPs.
- Support operational audits and risk assessments.
- Monitor compliance with customer and regulatory requirements.
- Coordinate corrective and preventive actions when required.

Cross-Functional Coordination
- Coordinate with Sales, Commercial, Finance, HR, Procurement, Legal, and other internal teams.
- Support new project mobilization and operational expansion.
- Coordinate with relevant teams to resolve operational issues and escalations.
- Support customer service and timely resolution of operational concerns.
- Manage coordination with vendors and other external stakeholders.

Requirements

- Bachelor's degree in Engineering, Management, Commerce, or a related field.
- MBA in Operations or Supply Chain is an advantage.
- 8–12 years of experience in Operations, with at least 3 years in a leadership role.
- Experience managing multiple teams, projects, or locations.
- Experience in waste management, logistics, manufacturing, facility management, or a related sector is preferred.
- Strong leadership, communication, and problem-solving skills.
- Good knowledge of MS Excel, MIS reporting, and ERP/CRM systems.
- Strong understanding of operational planning, cost control, and process improvement.
- Willingness to travel across Kerala as required.

Pay: ₹45,000.00 - ₹55,000.00 per month

Work Location: In person

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