Reports To: General Manager / Managing Director / Owners

Job Type: Full-Time

Job OverviewWe are seeking an energetic, experienced, and hands-on Operations Manager to oversee the daily business activities of our Toddy Pub & Restaurant. In this role, you will bridge the gap between traditional cultural hospitality and modern pub/restaurant management.

You will be responsible for ensuring seamless front-of-house and back-of-house operations, driving profitability, managing inventory—specifically the procurement, storage, and quality control of fresh toddy and ethnic cuisine—and delivering an authentic, high-energy, and welcoming guest experience.

Key Responsibilities1. Daily Operations & Guest Experience

- Supervise all front-of-house (service, billing, bar) and back-of-house (kitchen, prep, stock rooms) functions.
- Ensure opening and closing procedures comply with company standards.
- Maintain a vibrant, welcoming, and orderly atmosphere suited for a high-traffic traditional pub setting.
- Handle customer feedback, resolve guest complaints promptly, and build rapport with regular patrons.

2. Bar & Inventory Management (Specialized Focus)

- Manage daily supply chain logistics, timing, and storage for fresh toddy, ensuring zero contamination and minimal wastage due to its perishable nature.
- Oversee stock levels for local/imported alcoholic beverages,
- Conduct regular stock audits and manage supplier/vendor relationships to secure optimal pricing and quality.

3. Food & Beverage Quality Control

- Coordinate closely with the Head Chef/Kitchen team to ensure authentic regional food preparation, consistent taste, and high presentation standards.
- Enforce strict food safety, hygiene, and sanitation protocols across the kitchen, bar,



and dining areas.

4. Staff Leadership & Administration

- Recruit, train, schedule, and evaluate service staff, bartenders, and kitchen personnel.
- Foster a positive team culture, conduct shift briefings, and manage staff performance and attendance.
- Oversee payroll processing, tips distribution, and labor-cost management.

5. Compliance & Financial Performance

- Ensure strict adherence to state excise laws, local licensing regulations, health codes, and age-verification policies.
- Track daily sales, monitor cash handling, reduce operational costs, and work toward meeting financial targets and profit margins.
- Generate daily/weekly reports on revenue, waste, and labor efficiency for upper management.

Qualifications & Skills

- Experience: Minimum 3–5 years of operational management experience in a busy restaurant, bar, lounge, or premium ethnic dining/toddy parlor environment.
- Industry Knowledge: Deep understanding of regional food pairings, local beverage handling (especially perishable items like fresh toddy), and bar operations.
- Leadership Skills: Proven ability to lead, motivate, and manage a diverse team in a fast-paced, high-pressure environment.
- Business Acumen: Basic financial literacy (P&L; tracking, inventory control, POS software proficiency).
- Soft Skills: Exceptional conflict resolution, communication, and customer-service skills.
- Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays.

What We Offer

- Competitive salary package with performance-based incentives.
- Growth opportunities within a fast-expanding hospitality brand.
- Agile and engaging work environment.

Pay: ₹18,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Operational Manager (Vypin)
🏢 BOCHE TODDY PUB VYPIN
📍 Vypin