/n /n Post: Operation Manager (Chennai) /n Industry: Leading Parcel Service / Logistics /n Location: Chennai /n Experience: Minimum 5 years in Parcel Service -Operations in leading parcel service companies preferred. /n Key Responsibilities: /n 1.

Operations

Management /n • Oversee daily operational locations in Chennai. /n • Ensure efficient parcel movement, timely dispatch, delivery, and route optimization. /n • Establish and monitor SOPs to maintain service quality, TAT, and customer satisfaction. /n • Coordinate with hubs, branch offices, franchise agents, and ground staff. /n 2.

Franchise Network

Management /n • Manage, support, and monitor franchise partners. /n • Ensure franchise adherence to operational guidelines and business performance targets. /n • Conduct regular meetings, audits, and service quality checks. /n • Support franchisee onboarding, training, and performance improvement. /n 3. Team Handling & Staff Management /n • Plan workforce allocation, productivity improvement, and performance monitoring. /n • Provide training, motivation, and guidance to ensure operational excellence. /n 4.

Business

Development & Revenue Growth /n • Identify new business opportunities, partner development,



and volume growth. /n • Work closely with senior management to achieve monthly and annual revenue targets. /n • Implement strategies to improve market share and customer base. /n 5. Travel & Field Operations /n • Conduct field audits, client visits, and franchise reviews. /n 6. MIS, Reporting & Compliance /n • Prepare daily/weekly/monthly MIS related to operations, service levels, performance metrics, and revenue. /n Key Skills Required: /n • Strong leadership and people management skills /n • Hands-on experience in logistics/courier/parcel operations /n • Excellent communication and franchise management abilities /n • Ability to work under pressure and handle large teams /n • Robust analytical and problem-solving skills /n • Target-driven with strong business acumen /n Qualifications: /n • Any Graduate (MBA preferred) /n • Minimum 5 years of experience in parcel operations required. /n Salary: /n Maximum gross up to 7 LPA /n /n If your experience suits our JD,Pl share your updated resume to (phone hidden) /n Role: Operations Manager /n Industry Type: Courier / Logistics

📌 Operation Manager (Chennai)
🏢 THE BANYAN HR CONSULTS CHENNAI
📍 Chennai