Job Title: E-commerce Executive
Department: Sales / Marketing / E-commerce
Experience: 1–3 years
Location: Depends on company
Employment Type: Full time
Roles & Responsibilities:
Manage online marketplaces and websites (Amazon, Flipkart, Meesho, company website, etc.)
Upload and update product listings
Create product descriptions, pricing, and SKU details
Monitor inventory and stock availability
Process orders and coordinate dispatch/shipping
Track sales performance and prepare reports
Run promotional campaigns and discounts
Coordinate with marketing, warehouse, and customer support teams
Handle customer queries, returns, and feedback
Monitor competitor pricing and market trends
Improve product visibility and sales performance
Required Skills:
Basic knowledge of e-commerce platforms
Excel / Google Sheets proficiency
Positive communication skills
Data analysis and reporting
Attention to detail
Knowledge of digital marketing is a plus
Familiarity with ERP or marketplace seller panels is helpful
Typical Job Profile / Daily Work
Morning:
Check orders, cancellations, returns, and inventory status
Monitor marketplace performance
During the day:
Upload products and update pricing
Coordinate with warehouse/logistics
Resolve customer or marketplace issues
Analyze sales reports
End of day:
Prepare daily sales and inventory reports
Review campaign performance
Growth opportunities Path
E-commerce Executive → Senior E-commerce Executive → E-commerce Manager → Head of E-commerce
Common interview questions:
What is SKU in e-commerce?
How do you manage inventory?
What marketplaces have you worked on?
How do you handle order returns and customer complaints?
How would you increase online sales?