Prior experience in IVF/Fertility/ART is strongly preferred.
2–5 years of experience in front desk, patient coordination, CRM, counselling support, or healthcare.
Excellent communication and interpersonal skills.
Pleasant personality with a patient-centric approach.
Valuable knowledge of MS Office and CRM systems.
Robust follow-up, coordination, and organizational skills.
Ability to handle sensitive patient conversations with empathy and discretion.
Fluency in English and Hindi; knowledge of the local language is an advantage.