We are looking for a motivated and energetic Telecaller to handle outbound and inbound calls, generate leads, explain products/services, and maintain customer relationships. The candidate should have valuable communication skills and the ability to convince customers professionally.
Key Responsibilities
Make outbound calls to potential customers from provided databases/leads.
Handle inbound customer inquiries professionally.
Explain company products and services clearly.
Generate and qualify leads for the sales team.
Follow up with existing and potential customers.
Maintain customer records and update CRM/software.
Achieve daily/weekly/monthly calling targets.
Resolve customer queries and escalate issues when required.
Coordinate with sales and support teams