Currently we have requirement for Customer Relationship Manager (CRM) for our Service Department at Sambalpur, Odisha location.
RESPONSIBILITIES:
Resolving customer concerns.
Customer experience at the dealership showroom and supporting in their follow-ups.
Ensure Customer Satisfaction.
Complaint Management
Feedback collection
EXPERIENCE: 2 to 3 Years experience in similar role in automobile sector.
EDUCATION - ANY GRADUATE / BBA /MBA
REQUIRED SKILLS:
Good communications skill, Teamwork and leadership Skills, Customer Orientation, Problem-Solving Skills, Knowledge of Company Products and Services.
Other facilities:
· Attractive salary packages
· Performance incentives and bonuses up to Rs. 10K *
· ESIC and EPF perks
· Regular appraisals
· Continuous training and development
· Transparent career paths for growth
· Staff accommodation for outstation candidates
· Staff lunchroom with AC facility
Pay: ₹20,000.00 - ₹30,000.00 per month
Perks:
Cell phone reimbursement
Health insurance
Provident Fund