Pipixel is hiring a Front Desk Officer to manage client communication, handle day-to-day front desk operations, and support HR activities. You will be the first point of contact for clients and play a key role in ensuring smooth internal coordination.
Key Responsibilities
Client Communication & Management
Handle incoming client calls, inquiries, and follow-ups
Manage communication across phone, WhatsApp, and email
Schedule meetings and coordinate client appointments
Act as a bridge between clients and internal teams
Maintain client records and communication logs
Front Desk Operations
Manage front desk and office coordination
Welcome and assist clients/visitors professionally
Ensure smooth day-to-day office communication
HR & Admin Support
Assist in recruitment coordination (interview scheduling, follow-ups)
Maintain employee records and documentation
Support onboarding processes
Track attendance and assist in internal operations
Requirements
1–3 years of experience in front desk / admin / client handling roles
Strong communication skills (Hindi & English)
Well-organized and detail-oriented
Ability to multitask and handle pressure
Basic knowledge of MS Office / Google Workspace
Positive to Have
Experience in an agency or service-based company
Familiarity with CRM tools or lead management systems
Basic understanding of HR processes
What We’re Looking For
Qualified, presentable, and confident personality
Strong interpersonal and communication skills
Problem-solving mindset
Ownership-driven attitude